Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
If you're using a restrictive firewall or proxy server settings, you or your network admin will need to add certain IP address ranges to your allowlist so that Opsgenie will work as expected.
Here we explain how to set up your allowlist to manage the traffic from your systems to Opsgenie. To see the allowlist from Opsgenie to your systems, visit Outbound traffic static IP list
Add the ranges below to your allowlist to make sure that your system sends traffic to Opsgenie as expected :
The list of IP addresses is dynamic and will change over time. The list is exceptionally long, and we suggest users apply the domain to an allowlist whenever possible.
In addition to Atlassian IP ranges, run the relevant command below to download AWS’s ip-ranges.json. Then, filter the global Cloudfront IP addresses into a new file:
1
curl -O https://ip-ranges.amazonaws.com/ip-ranges.json && jq '.prefixes[] | select(.service == "CLOUDFRONT" and .region == "GLOBAL")' ip-ranges.json > og-ip-ranges.json
1
$getIpRanges = Invoke-RestMethod -Method GET -Uri https://ip-ranges.amazonaws.com/ip-ranges.json$getIpRanges.prefixes | ? {$.service -like 'AMAZON' -or $.service -like 'CLOUDFRONT'} | sort ip_prefix -Unique | ConvertTo-Json | Set-Content og-ip-ranges.json
In order to access all IP lists, merge all IP ranges in https://ip-ranges.atlassian.com/ with og-ip-ranges.json.
Learn how IP address and domains are managed for Atlassian cloud products.
Was this helpful?