Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
Integrate Opsgenie with AppSignal
What does Opsgenie offer AppSignal users?
AppSignal sends notifications of new incidents. With AppSignal Integration, Opsgenie acts as a dispatcher for these incidents and determines the right people to notify based on on-call schedules– notifying them using email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Functionality of the integration
When an alert is created in AppSignal, an alert is created in Opsgenie automatically through the integration.
Add AppSignal integration in Opsgenie
If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.
Go to Teams and select your team.
Select Integrations on the left navigation and then select Add integration.
Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.
Go to Settings > Integrations Search for AppSignal and select Add.
Specify who is notified of AppSignal alerts using the Responders field. Auto-complete suggestions are provided as you type.
Copy the API Key.
Copy the Endpoint.
Select Save Integration.
Configuration in AppSignal
In AppSignal, go to the Integrations tab from the sidebar.
Add an Opsgenie Integration and Populate API Key with the API Key copied previously.
Paste the Endpoint copied previously into the field.
Click Submit.
Sample payload sent from AppSignal
Marker alert payload:
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{
"user": "thijs",
"site": "AppSignal",
"environment": "test",
"revision": "3107ddc4bb053d570083b4e3e425b8d62532ddc9",
"repository": "git@github.com:appsignal/appsignal.git",
"url": "https://appsignal.com/test/sites/1385f7e38c5ce90000000000/web/exceptions"
}
Exception alert payload:
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{
"exception": "ActionView::Template::Error",
"site": "AppSignal",
"message": "undefined method `encoding' for nil:NilClass",
"action": "App::ErrorController#show",
"path": "/errors",
"revision": "3107ddc4bb053d570083b4e3e425b8d62532ddc9",
"user": "thijs",
"first_backtrace_line": "/usr/local/rbenv/versions/2.0.0-p353/lib/ruby/2.0.0/cgi/util.rb:7:in `escape'",
"url": "https://appsignal.com/test/sites/1385f7e38c5ce90000000000/web/exceptions/App::SnapshotsController-show/ActionView::Template::Error",
"environment": "test"
}
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