Integrate Opsgenie with CloudMonix

Overview

What does the integration offer?

The CloudMonix integration facilitates CloudMonix users to take advantage of Opsgenie's advanced alert & notifications management capabilities, such as escalations, on-call schedule management, and extensive alert notification controls.

How does the integration work?

When CloudMonix triggers an alert, an alert is automatically created in Opsgenie through the integration. When the check value of the alert is off in CloudMonix, Opsgenie closes the alert automatically.

Set up the integration

CloudMonix is an API-based integration. Setting it up involves the following steps:

Add a CloudMonix integration in Opsgenie
Configure the integration in CloudMonix

Add a CloudMonix Integration

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

Go to Teams and select your team.
Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

Go to Settings > Integrations.
Select Add integration.
Run a search and select “CloudMonix”.
On the next screen, enter a name for the integration.
Optional: Select a team in Assignee team if you want a specific team to receive alerts from the integration.
Select Continue.
The integration is saved at this point.
Expand the Steps to configure the integration section and copy the Webhook URL.
You will use this URL while configuring the integration in CloudMonix later.
Select Turn on integration.
The rules you create for the integration will work only if you turn on the integration.

Configure the integration in CloudMonix

1. In CloudMonix, go to Account Settings > Integrations.

2. Edit the Webhook integration.

3. Enter "OpsGenie Webhook" into Webhook Name field.

4. Paste the URL you copied while adding the integration in Opsgenie into URL.

5. Select "Post" for Method.

6. Select Save.

7. Go to Account Settings > Notifications.

8. Select "+" .

9. Select "Opsgenie Webhook" for Send to.
Enter values for the other fields as needed.

10. Select Save.

Sample payload sent from CloudMonix

(in JSON format)

{
"CheckId": "8db3297e-ed15-4218-9068-d99cf68aea20",
"AccountId": "ace8ae77-0450-4373-a63a-d6616cbe3224",
"SubscriptionId": "32a80186-7301-4500-93e0-3c9b16ec46c0",
"ResourceId": "145b9eb0-c145-4588-b8e7-210689aff0f2",
"CheckName": "Test Check Name",
"ResourceName": "Test Resource Alert",
"InstanceName": "",
"CheckValue": "Test Check Value",
"CheckTime": "6\/28\/2016 12:31:35 PM",
"SeverityName": "INFORMATION"
}

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