Integrate Opsgenie with Monitis

This integration does not yet work with the Opsgenie EU instance.
Please contact Opsgenie Customer Success with any questions and feel free to contact the vendor to accelerate the implementation.

What does Opsgenie offer Monitis users?

Opsgenie has a specific API integration with Monitis. Monitis sends alerts to Opsgenie API with detailed information. Opsgenie acts as a dispatcher for Monitis alerts, determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.

Functionality of the integration

When an alert is created on Monitis, an alert is created in Opsgenie automatically through the integration.
When the alert is closed on Monitis, the related alert is closed in Opsgenie.

Add Monitis integration in Opsgenie

If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.

Go to Teams and select your team.
Select Integrations on the left navigation and then select Add integration.

Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.

Go to Settings > Integrations. Search for Monitis and select Add.
Specify who is notified of Monitis alerts using the Responders field. Autocomplete suggestions are provided as you type.
Copy the integration API key to use during Monitis configuration.
Select Save Integration.

Configuration on Monitis

In Monitis, under the "Alerts" menu, select Contacts.
In the opening window, click New Contact.
Select Opsgenie as "Contact Type".
Paste the Opsgenie API key copied previously into "API key" field.
Click Next.
Click OK.

Sample payload sent from Monitis

Create Alert payload:

JSON

{
  "alert": {
    "alertId": 181899666,
    "time": "1-14-2016 09:45:14 (GMT + 2)",
    "downtime": "16 minute(s) 56 second(s)",
    "name": "opsgenie.com",
    "alertType": "RECOVERY",
    "adddata": "HTTP OK: HTTP/1.1 200 OK - 171 bytes in 0.310 second response time",
    "group": "Default",
    "type": "HTTP",
    "url": "http://178.251.45.52:9115"
  }
}

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