Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
Integrate Opsgenie with Uptrends
What does Opsgenie offer Uptrends users?
Opsgenie has an email integration with Uptrends. Use the integration to send Uptrends alerts to Opsgenie’s API with detailed information. Opsgenie acts as a dispatcher for these alerts and determines the right people to notify based on on-call schedules– notifies via email, text messages (SMS), phone calls, and iPhone & Android push notifications, and escalates alerts until the alert is acknowledged or closed.
Functionality of the integration
When an alert is created in Uptrends, an alert is also created in Opsgenie automatically through the integration.
Add Uptrends Integration in Opsgenie
If you're using Opsgenie's Free or Essentials plan or if you’re using Opsgenie with Jira Service Management's Standard plan, you can add this integration from your team dashboard only. The Integrations page under Settings is not available in your plan.
Go to Teams and select your team.
Select Integrations on the left navigation and then select Add integration.
Adding the integration from your team dashboard will make your team the owner of the integration. This means Opsgenie will assign the alerts received through this integration to your team only. Follow the rest of the steps in this section to set up the integration.
Go to Settings > Integrations. Search for Uptrends and select Add.
Copy the email address field for configuring Uptrends with this integration.
Specify who is notified for Uptrends alerts using the Responders field. Auto-complete suggestions are provided as you type.
Select Save Integration.
Configuration in Uptrends
In the Uptrends portal, open the Alerts drop-down menu then click Add Alert definition to navigate to the alert creation page.
2. Click the Escalation level for configuring escalation rules.
3. Paste the e-mail copied previously from Opsgenie into the field Send to additional e-mail addresses.
4. Click Save to complete the integration setup.
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