Get started with Opsgenie as a user
Learn how to configure your profile, get notifications from Opsgenie and view on-call schedules.
How to use alert actions
Introducing default alert actions in an Opsgenie alert.
Acknowledge and unacknowledge an alert
Learn how to Acknowledge and unacknowledge an alert in Opsgenie.
Snooze an alert
Learn more about Snooze functionality and how to snooze an alert.
Escalate an alert
View a sample scenario explaining how alert escalation work with multiple rules in Opsgenie.
Close and delete an alert
Learn how to close and delete an alert in Opsgenie.
Add a responder to an alert
Learn how to add an alert responder and notify teams, escalations and schedules about an Opsgenie alert.
Add a note or attachment to an alert
Add notes to an alert, attach files and download from different clients in Opsgenie.
Assign an owner to an alert
Find out the how to add responders or take ownership of an alert.
Set up a custom action for an alert
Learn how to set up a custom action from an integration and how to run a custom action with OEC.
Update an alert's message
Find out the limitations of the alert message field and where to edit it.
Update an alert's description
Find out the limitations of the alert description field and where to edit it.
Perform bulk actions on alerts
Find out how to use the Ack all and Close all buttons in Opsgenie's Alerts page.
Use alert callbacks
Learn how to use Marid and Webhook callbacks to transfer alert data.
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