Parameter types for Opsgenie actions

Opsgenie Actions allow you to customize parameters. Action channels may include various of parameter types which can be easily configured via Parameter section of Manage Actions.

Predefined Parameters

Predefined is used for pre-determined value selection. If you select Predefined while creating your action, the values will be directly transferred to the corresponding action channel (AWS SSM or REST Endpoint). This option is useful whenever an alert requires repetitive response with a non-variable parameter values. As a use case, consider a server which triggers “Server is down” alert occasionally. Instead of restarting the server each time you receive the alert, an Opsgenie action can be defined. Once the parameters are defined on the action, you can easily execute it without entering all the relevant values whenever a “Server is down” alert is triggered.

You can see the details of Predefined Parameter Configuration below:

Prompt User Parameters

Prompt User is another option for value selection. This option is useful to specify the values during the runtime. An alert related to the same service, instance, or server may require various response depending on the current situation of the alert.

In the Prompt User section, select either 'Drop-down list' or 'Free-form text' for input types. Drop-down list stores the given values as a list. At the run time, values are selected from the drop-down list which is created by the value input by users.

The free-form text does not store any value information, instead, it provides you to a text box to enter values at the run time.

If the parameter type is List, you will be asked to enter values for 'Checkbox' input type. Checkbox allows you to select multiple values during the action execution.

Prompt User Parameter Configuration: