• Documentation

Keep track of maintenance windows

We use maintenance windows whenever a change, bug fix, or essential maintenance requires some downtime to roll out to your products. Maintenance windows occur daily between 1 am and 3 am in the timezone of the server your product is on. We only use the maintenance windows when downtime can’t be avoided.

View or change your maintenance window

Your maintenance window is chosen based on the timezone when you sign up.

To view or change your timezone, create a support ticket and let us know your preferred timezone. Contact our support team

How we communicate maintenance windows

  • Regular maintenance windows: We won't send maintenance notifications unless we need to deviate from the regular schedule.

  • Other types of maintenance: For other required maintenance, like urgent fixes, we'll notify you and other administrators through email or in-product notification.

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