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Update your product and site URL

When you sign up for a product, the name you enter determines the URL used to access products in that site. For example, if you entered acme, the site URL would be acme.atlassian.net.

Products added to the same site will have the same site URL, followed by a path that denotes the product. For example, if a site named Acme contained Confluence, Jira, and Jira Service Management, the product URLs would be:

  • Confluence: acme.atlassian.net/wiki

  • Jira products: acme.atlassian.net/jira

Update the product URL

Custom domains are available with a Jira Premium, Confluence Premium, or a Jira Service Management Standard plan.

When you update your product URL, the old URL automatically redirects to the new one, making the old URL unavailable for session-based authentication.

You can update the URL used to access a product in two ways:

  • Update the product URL subdomain, for example, springfield.atlassian.net.

  • Create a custom domain, for example, jira.support.springfield.com.

There are some limitations to be aware of with both methods. Can I update the URL used to access a product?

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