What data is backed up and restored

The new backup and restore solution is available to a limited number of customers through a closed beta program.

When you back up or restore your data, not all data types are included. The following tables list the product data types that are currently supported, as well as the product data types that aren’t supported.

Jira data included in backup and restore

✅ Currently supported	❌ Not supported
Jira issues and field content (including system and custom fields) Board and sprint data Users and user group settings Comments Media files including media attachments, avatars, and logos (if selected) Project configuration data (including workflows, global permissions, schemes, screens, custom field configuration, issue types, and board configuration) Advanced Roadmaps Jira Product Discovery	Automation rules Third-party apps and app data Jira Service Management features powered by Opsgenie, (including all content accessed through the Opsgenie URL, as well as alerts and on-call schedules) Operations in Jira Service Management Assets in Jira Service Management Forms in Jira Service Management Virtual service agent in Jira Service Management Jira Product Discovery views

Confluence data included in backup and restore

✅ Currently supported	❌ Not supported
Users and groups Space types: Active spaces, Personal spaces, Archived spaces Space details: space logo, name, key, categories, description Space data: sidebar settings, content status settings, space permissions, look and feel, pages & blogs Page/blog data: title, content (including history), labels, restrictions, comments (including history), attachments (including history), likes, page restrictions, links, default page statuses, stock Unsplash images in headers Entities and permissions: site level settings (configuration, security, look and feel, administration)	Users and groups permissions settings Space data: analytics data, space shortcuts, related pages settings Whiteboards Databases Page/blog data: analytics data, reactions, custom uploaded images in headers, custom emojis (page and in title), public links (these will need to be newly generated) User profiles: user avatars (users will need to update their avatars after data copy), passwords Apps: team calendars, apps and app data stored with the vendor (to copy app data, contact the respective Marketplace partner)

✅ Currently supported

❌ Not supported

Users and groups
Space types: Active spaces, Personal spaces, Archived spaces
Space details: space logo, name, key, categories, description
Space data: sidebar settings, content status settings, space permissions, look and feel, pages & blogs
Page/blog data: title, content (including history), labels, restrictions, comments (including history), attachments (including history), likes, page restrictions, links, default page statuses, stock Unsplash images in headers
Entities and permissions: site level settings (configuration, security, look and feel, administration)

Users and groups permissions settings
Space data: analytics data, space shortcuts, related pages settings
Whiteboards
Databases
Page/blog data: analytics data, reactions, custom uploaded images in headers, custom emojis (page and in title), public links (these will need to be newly generated)
User profiles: user avatars (users will need to update their avatars after data copy), passwords
Apps: team calendars, apps and app data stored with the vendor (to copy app data, contact the respective Marketplace partner)

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