What data is backed up and restored
The new backup and restore solution is available to a limited number of customers on the Enterprise plan through a closed beta program.
When you back up or restore your data, not all data types are included. The following tables list the product data types that are currently supported, as well as the product data types that aren’t supported.
✅ Data that can be copied
❌ Data that can’t be copied
Data included in backup and restore
Jira data |
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✅ Jira issues and field content: |
✅ Board and Sprint data |
✅ Users and user group settings |
✅ Comments |
✅ Media files: |
✅ Project configuration data: |
✅ Advanced Roadmaps |
✅ Jira Product Discovery insights |
✅ Jira Service Management customers and organizations |
❌ Automation rules |
❌ Third-party apps and app data |
❌ Jira Service Management features powered by Opsgenie: |
❌ Operations in Jira Service Management |
❌ Assets in Jira Service Management |
❌ Forms in Jira Service Management |
❌ Virtual service agent in Jira Service Management |
❌ Jira Product Discovery views |
Confluence data |
✅ Users and groups |
✅ Space types: |
✅ Space details: |
✅ Space data: |
✅ Page/blog data: |
Entities and permissions: |
❌ Users and groups permissions settings |
❌ Space data: |
❌ Whiteboards |
❌ Databases |
❌ Page/blog data: |
❌ User profiles: |
❌ Apps: |
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