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Block user API token access

By default, your organization's user API token access is set to allow. This means external users can make API calls with a user API token to access products in your organization.

When you block user API token access for external users, they are unable to use a token to access products through a product API, even if they previously used a token to access them.

When an external user makes a call to a product API, we let them know an admin blocked the token and to contact them to find out why.

To block user API token access:

  1. Go to admin.atlassian.com and select your organization if you have more than one.

  2. Select Security > External users.

  3. Select the policy you want to modify: External user policy or Test policy.

  4. Choose API token access for external users.

  5. Select Block.

  6. Click Update to save your changes.

To allow user API token access:

  1. Go to admin.atlassian.com and select your organization if you have more than one.

  2. Click on Security > External users.

  3. Choose API token access for external users.

  4. Select Allow.

  5. Click Update to save your changes.

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