Data Manager - Software (object class)
Assets Data Manager for Jira Service Management Cloud is a Premium and Enterprise only feature that is currently in Open Beta development. View and vote on our list of upcoming features.
If you find a bug or have questions, please reach out to Atlassian Support or the Atlassian Community.
The Software Object Class is a default object class that is included in Assets Data Manager out-of-the-box.
The Software Object Class is designed to store one row for each product running in the organization. For example: Microsoft Windows 10 and Microsoft Windows 11 would require a row each.
Types of software included may include:
Commercial off-the-shelf
Open Source
Beta
Internally built products
Default Attributes
The Software object class includes the following default attributes:
These default attributes were selected based on the most common attributes relevant for cross-comparative analysis. There may be additional attributes that are specific to individual sources only (e.g. Review status and Usage status.)
We recommend managing those directly in the source system (e.g., a Software schema) to prevent the Data Manager from overwriting their values. Where statuses from different tools need to be compared, we recommend using an additional status column.
Attribute Name | Description | ||
|---|---|---|---|
| 1 |
| The name of the object (Software name). |
|
| 2 |
| The time the record was last updated in JSM Assets. |
|
| 3 |
| The publisher of the software |
|
| 4 |
| The version of the software |
|
| 5 |
| The edition of the software |
|
| 6 |
| Is the product part of a suite? |
|
| 7 |
| Is the product currently installed in the organization? |
|
| 8 |
| Software classification, like COTS, Freeware, etc |
|
| 9 |
| What category of software does this fall into? E.g. Operating System, Database, In-House, etc |
|
| 10 |
| The group that is financially responsible for the software |
|
| 11 |
| The group that is responsible for maintaining/supporting the software |
|
| 12 |
| The date the software was available to the market |
|
| 13 |
| Date support will no longer be available on standard support agreement |
|
| 14 |
| The date extended support can be purchased to |
|
| 15 |
| When extended support is negotiated, this date represents when that agreement ends |
|
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